Having trouble connecting with friends and family because your Android phone can’t make or receive calls? Don’t panic! Here are eight troubleshooting tips to help you get back on track:

1. Check the Basics for calling issues:

• Airplane Mode: Ensure Airplane Mode is disabled. Swipe down from the top of your screen to access Quick Settings and look for the airplane icon. If it’s active, tap it to turn it off.
• Network Signal: Look for the signal bars in your notification bar. If they’re weak or absent, you might be in a poor reception area. Try moving to a location with a stronger signal.
• Mobile Data: While not always required for calls, enabling mobile data can sometimes help re-establish network connectivity. Go to your Settings and ensure “Mobile Data” is turned on.

2. Restart Your Phone:

A simple restart can often resolve temporary glitches that might be affecting your phone’s ability to make or receive calls. Press and hold the power button, select “Restart,” and wait for your phone to reboot.

3. Verify Your Account Status(if calls related issues exist) :

• Contact your carrier: Make sure your phone plan is active and that your account is in good standing. There might be outstanding charges or service interruptions that need addressing.
• Check call forwarding: To check call forwarding, disable call forwarding settings on your phone. You can do this through your phone’s dialer app or your carrier’s online portal.

4. Clear Phone App Cache:

Cached data in the Phone app can sometimes cause issues. Clearing the cache can help refresh the app and potentially resolve the problem. Go to Settings > Apps & notifications > See all apps, find the “Phone” app, and tap “Storage & cache.” Select “Clear cache” and try making a call again.

5. Check Do Not Disturb (DND) Mode:

DND mode silences calls and notifications. Ensure it’s disabled. Swipe down from the top of your screen, access Quick Settings, and look for the “Do not disturb” icon. If it’s active, tap it to turn it off.

6. Update Your Software (if calls related issues still exist):

Outdated software can sometimes lead to bugs and compatibility issues. Check for and install any available software updates for your phone. Go to Settings > System > System update and tap “Check for update.”

7. Reinsert SIM Card (if calls related issues still exist):

A loose or damaged SIM card can disrupt network connectivity. Turn off your phone, remove the SIM card, and gently clean the contacts with a soft, dry cloth. Reinsert the SIM card securely and restart your phone.

8. Reset Network Settings (Last Resort):

If none of the above solutions work, consider resetting your network settings. This will erase all Wi-Fi passwords, Bluetooth connections, and other network configurations. Go to Settings > System > Reset options > Reset Wi-Fi, mobile data & Bluetooth. Remember to back up any important Wi-Fi passwords or Bluetooth connections before performing this step.

If you’ve tried all these tips and your phone still can’t make or receive calls, it’s recommended to contact your phone’s manufacturer or your mobile carrier for further assistance.

By following these steps, you should be able to diagnose and fix most common issues preventing your Android phone from making or receiving calls. Remember, if the problem persists, seeking professional help from your carrier or manufacturer might be necessary.